Dressing for Outside

Sun Hats

  • Every child needs a sun hat to wear outdoors.

Water Play

  • During the summer months we will have many water activities out for the children. Please have a labeled bathing suit and towel in your child’s cubby every day.
  • If your child wears a diaper, please remember to send along some “Little Swimmers” as they don’t fill up with water and are more comfortable for your child.


We try to be flexible regarding the footwear that children and staff wear to allow for maximum comfort. For safety reasons, the following rules apply for using the climber and when on field trips:
  • Staff and children must wear socks and running shoes or sandals with a back strap
  • Flip flops and sandals without a back strap are not allowed on field trips or on the climber.
There are no restrictions in the centre, on walks or on the playground (with the exception of the climber). It would be appreciated if you could send runners and socks.

Label all items

mabels labels logo

Mabel's Labels are durable, waterproof and customizable.

Get 10% off when you order on Owl's fundraiser page: Click here to order, then search "Owl Child Care (Waterloo Region)" to get to our fundraiser page. You'll know you're crediting your order to us when our school name is displayed on the top left of the screen. Enter the code: OWL10 to get the discount offer. Thank you in advance for assisting us with our fundraising efforts!



The type of sunscreen we use has been changed this year. We are now using Croc Bloc sunscreen with an SPF of 30:
  • Provides 30 Times your natural protection against the harmful effects of UV Rays
  • Non-greasy and fast drying
  • Moisturizing Aloe & Vitamin E
  • Water resistant, Unscented
  • Dermatologist tested
  • FDA Approved
  • Health Canada Approved
We spend one hour in the morning and one hour in the afternoon outdoors. If we have a Humidex or smog alert, the Health Unit requires us to remain indoors. In this case, gross motor activities will be provided.


No Food from Home Please

Children are served snack from 8:15 am to 9:00 am, a nutritious lunch, and snack again in the afternoon. In an effort to provide an Allergy Safe environment, and to minimize the risk of cross contamination, we ask that you do not send food from home unless your child has an approved Food Agreement. If you have an approved Food Agreement to provide food from home while your child is at the centre, please remember that all food must be labeled and stored at the proper temperature as per the directions on the Food Agreement.

Thank you for your co-operation.

What About Birthday Treats?

Birthdays are the only other exception to the “no food from home” rule. On your child’s birthday you may send in a special craft, stickers or a small food treat for your child to share.

*Please note that food sent in, must be store bought, have an ingredients label and not contain nuts or a warning that it may have come in contact with nuts.

For more information on allergies and food agreements, please visit our Allergies page.

Late Pick-up Policy

It is essential that the educator is aware when you arrive and when you pick up your child. All Owl centres close at 6:00 pm. If a parent, or other authorized adult, is unable to pick up the child by 6:00 pm, alternate arrangements must be made in order to ensure children are picked up from the centre prior to the closing time. Late pick up is not permitted. Please be aware of road conditions throughout the day (weather, construction etc.) and plan travel time accordingly.

Families with children picked up after the 6:00 pm closing time are tracked and can expect the
  • First Late: A call or email from the supervisor reminding them of the service hours.
  • Second Late: A formal warning letter from the supervisor
  • Third Late: A third late may result in termination of care from the child care program or camp.
Should a child be left in care more than an hour after the program closes, with no communication from the parent or the emergency contacts listed, Family and Children Services will be notified by the educator.

Withdrawing from Service

The following notice periods are required to withdraw from the program, including for families who have pre-enrolled but have not yet started:

  • Infant, Toddler, Preschool programs require notice 20 business days.
  • School-age programs require notice of 10 business days.


Fees are owing for the duration of the notice period.


Upon receiving the termination or withdrawal notice, a review will be conducted on the family account:

  •  If sufficient notice has been provided, the customer deposit – less any outstanding balances, will be refunded.
  • Should insufficient notice be provided, fees for the duration of the notice period will be deducted from the customer deposit, with the balance, if any, being refunded.

Any outstanding accounts will be subject to further collection efforts which can include the involvement of an external collection agency.


Get In Touch

At Owl, one of our guiding principles is to conduct our business in a manner that fosters and promotes effective 2-way communication between all stakeholder groups.

Looking for information? Have a question or suggestion?

Members, potential members who are looking for child care, suppliers, and others are encouraged to use our Contact Us form below.

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Support Owl

As a non-profit, registered charity, Owl Child Care Services welcomes charitiable donations.

Through Canada Helps, you can set up a secure, online donation. Make a one-time donation or set up a recurring donation.

Click on the button below to make your donation now.