Coronavirus (COVID-19) Information & Protocols

All child care centres are open with updated health and safety policies to address COVID-19 risks and meet the requirements set forth by the Ministry of Education, Ministry of Health and Waterloo Region Public Health. Owl employees have received training in these new procedures and have been creating safe, caring and positive environments where they can engage and learn alongside the children.

Our focus is on developing and/or renewing relationships with children and ensuring everyone is safe and healthy.  We will continue to deliver quality play-based learning based on the age group and interests of the children.  

As of September 1, new requirements have come into affect. Ministry guidelines state that:

Child care centres can return to their full licensed capapcity.

  • Each program room/age group will form a cohort (e.g., infant, toddler, preschool 1, preschool 2, JKK, school-age 1, school-age 2).
  • The maximum cohort size for each room in the child care centre must not exceed the license capacity of the room/age group.
  • Children are permitted to attend on a part-time basis, sharing a spot with another part-time child, and should be included in a single cohort/group.

Masks & Eye Protection

  • all adults in a child care setting are required to wear medical masks and eye protection (i.e., face shield) while inside the centre 
  • all school-age children in Owl's before and after school programs are asked to wear a mask. Masks are not required while eating, or while outdoors if physical distancing can be maintained. School-age children are encouraged to bring their own mask, though extras will be on hand for anyone who needs one.
  • operators are allowed to put reasonable exceptions into policy for such requirements indoors (e.g., when physical distancing can be maintained, where a school-age child cannot tolerate a mask, due to a medical condition). 
  • The use of a mask is not required when outdoors - for adults or children - if physical distancing can be maintained.

When setting up the environment, physical distancing of at least 2 metres should be maintained between cohorts at all times.

  • The Ministry recognizes that physical distancing between children is difficult. Educators are encouraged to maintain a welcoming and caring environment for children while encouraging physical distancing where possible.
  • Physical distancing will also be encouraged, where possible, between children within the same cohort.
  • Spreading children out into different areas, particularly at meal and dressing time
  • Incorporating more individual activities or activities that encourage more space between children using visual cues to promote physical distancing
  • Using visual cues to space out activity areas to limit the # of children at a table, etc.

Additional staff will continue to assist with screening, regular cleaning/disinfecting, laundry and other tasks all to ensure a high quality program while minimizing risk.

Parents are invited to review our policies and procedures and to reach out to thier centre supervisor with any questions or concerns.

Policies & Procedures

COVID-19 Screening

COVID-19 Infection Control

  • Incldues procedures related to:
    • Cleaning, Disinfecting & Removal of Hard to Clean Items
    • Use of Cohorts & Adjustments to Staffing
    • Physical Distancing & Visual Cues
    • Outdoor Programming Adjustments
    • Personal Measures (e.g., hand hygiene)
    • Personal Protective Equipment

COVID-19 Isolation & Response

  • Includes:
    • COVID-19 Response Scenarios
    • Isolation Flow Chart
    • Fact-sheet on Self-Monitoring
    • Fact-sheet on Self-Isolation

We are in close and regular contact with public health experts from Region of Waterloo Public Health & Emergency Services to ensure we have all the most up-to-date, factual information available concerning COVD-19. Similarly, we work in partnership with local school boards in the exchange of information and response plans within our joint system. Region of Waterloo Public Health continues to work closely with local hospitals, health care and community partners, the Ministry of Health, Public Health Ontario and national partners to monitor and respond accordingly to the COVID-19 situation.

Be sure to avoid misinformation. Region of Waterloo Public Health continues to provide up-to-date and evidence-based information on their website so that you have the information you need to make informed decisions about your health:

We believe that...

  • every child is valued and has a right to a caring, safe and stimulating environment.

  • early learning experiences have a significant effect on later life and that diverse experiences develop well-rounded individuals.

  • staff have a right to a respectful, safe and healthy work environment.

  • quality of care is positively influenced by staff who are well-educated and supported in their life-long learning

Whether you are a current Owl family or looking for child care, below you will find the various forms related to health, safety and well-being. Forms are provided in PDF or a fillable Microsoft Word file. Word-based forms are set up such that you can type information directly in the form; you must save the form first to your desktop before filling it out. Be sure to save the form so that it can be easily updated at a later date.


When you are ready to submit your form, you have two options:

  1. Print, sign and return your form to the centre supervisor.
  2. Print, sign and scan your form and then email the form to your centre supervisor.


When you are ready to submit your form, you have two options:

  1. Print, sign and return your form to the centre supervisor.
  2. Print, sign and scan your form and then email the form to your centre supervisor.

Get In Touch

At Owl, one of our guiding principles is to conduct our business in a manner that fosters and promotes effective 2-way communication between all stakeholder groups.

Looking for information? Have a question or suggestion?

Members, potential members who are looking for child care, suppliers, and others are encouraged to use our Contact Us form below.

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