Owl Child Care Services of Ontario is pleased to welcome you and your child to our program.

Owl is a non-profit, registered charity led by a volunteer Board of Directors. Families have known and trusted Owl since 1981. Owl operates child care centres across the Waterloo Region offering care for children 3 months to 10 years of age. All activities are supervised by registered Early Childhood Educators (RECEs). All staff maintain current training in Standard First Aid & CPR.

All Owl locations are fully licensed on an annual basis by the Ministry of Education's Licensing and Compliance Branch. A summary of our licensing visit can be found on the parent bulletin board at each centre.

The information in this booklet is to provide you with a better understanding of Owl. If you have any questions, please ask your centre supervisor. He or she will be more than happy to assist you.

Interested in learning more? Below is the Table of Contents:

  • Welcome to Owl
  • Vision & Mission Statement
  • Programs Offered
  • Learning Philosophy & Program Statement
  • Waiting List & Central Registry
  • Hours of Operation
  • Accessibility
  • Admission Process
  • Fees
  • Children’s Arrival/Departure
  • Supervision
  • Serious Occurrences
  • Positive Guidance Techniques
  • Prohibited Practices
  • Nutrition
  • Child Illness
  • Administration of Medication
  • Child Belongings
  • Parental Input
  • Field Trips/Off Site Excursions
  • Withdrawal of Child Care Space(s)
  • Termination of Child Care Space(s)
  • Need More Information?
  • Centre Locations
  • Notes

Click on the link below to download and print the Parent Handbook.(link opens as pdf)

Parent Handbook

parent handbook


Get In Touch

At Owl, one of our guiding principles is to conduct our business in a manner that fosters and promotes effective 2-way communication between all stakeholder groups.

Looking for information? Have a question or suggestion?

Members, potential members who are looking for child care, suppliers, and others are encouraged to use our Contact Us form below.

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Support Owl

As a non-profit, registered charity, Owl Child Care Services welcomes charitiable donations.

Through Canada Helps, you can set up a secure, online donation. Make a one-time donation or set up a recurring donation.

Click on the button below to make your donation now.